FAQ

GENERAL SERVICES

Do you design and build cabinetry for home renovations?

We sure do! Whether you’re giving your kitchen a glow-up, revamping the bathroom or refreshing the laundry, WEST VIC CABINETRY has you covered.

Do you make and install cabinetry in new houses?

Absolutely! Whether it’s kitchens, bathrooms, wardrobes or more, we team up with builders and homeowners to whip up designs that not only look great but feel like home from day one.

Do you replace benchtops?

You bet! If your benchtop’s looking a bit tired, we’ll swap it out and bring a fresh new look to your space.

Do you offer flatpacks?

Yes, but it depends on the job—some projects are a perfect fit, while others might need a different approach. Just let us know what you need!

DESIGN PROCESS

Do I need to have a design or plans before contacting you?

If you’ve got a Pinterest board bursting with ideas or a sketch on a napkin, that’s a great start—but if not, we’ve got you. We’ll chat, throw around some ideas and come up with a design that ticks all your boxes.

Do you offer design advice?

Yes! We’re more than happy to offer design advice—especially when it comes to nailing functionality, keeping up with what’s trending and sharing what’s worked well for our clients in the past.

How does the design process work?

First things first—we chat! We get to know your space, your style and how you actually want it to function. Then we’ll get to work designing something that’s both stunning and practical. We’ll help you choose the right materials and once it’s all locked in, our talented crew brings it all to life in our workshop. When it’s ready, we install it with care so everything fits like a glove. It’s smooth, stress-free and all about making your home feel just right.

Do you come and take measurements?

You bet we do! We’ll usually pop out to measure up for your quote, then come back for a final check before we start building. No guesswork, no surprises—just bang-on measurements to make sure everything fits like a dream.

Can I see a 3D image or drawing before the work begins?

Absolutely! We’ll create 3D drawings during the design stage so you can see your space come to life. That way, you’ll be sure everything looks and feels just right before we start.

MATERIALS & FINISHES

Do you use Australian-made or imported products?

We’re big fans of keeping it local! Wherever possible, we use Aussie-made materials from trusted brands like Polytec and Laminex. That said, we do also use imported Blum hardware—when the quality’s too good to pass up.

What hardware brands do you use?

Blum is our go-to. It’s the hardware hero of the cabinetry world! Super smooth, tough and built to last.

What types of door materials do you offer?

We’ve got a material for every look:

  • Melamine: The trusty all-rounder—durable, easy to clean and ready to handle everyday life.
  • Vinyl wrapped/Thermolaminated: Flat, shaker or somewhere in between—we’ve got a profile for every personality and every corner of your home.
  • 2 Pack: The fancy pants of finishes—used less often, but ideal if you’re after perfectly colour-matched cabinetry that’s sure to turn heads.
  • Solid Timber: Warm, natural and packed with character, bringing a cozy feel to any space.
  • Stylex: Outdoor warriors! Designed for alfresco areas, these doors brave the elements without breaking a sweat.
What type of benchtops do you offer?

We’ve got benchtops for every kind of project:

  • Laminate: The budget-friendly all-rounder that’s got style for days and cleans up like a dream.
  • Stone: The heavyweight champ—durable, classy and built to make your kitchen, laundry or vanity last for years.
  • Porcelain: Slick, tough and ready to take on any amount of heat and scratches.
  • Solid Timber: Warm, natural and full of character.

PRICING & QUOTES

How much does the average custom kitchen cost?

Ah, the golden question! Truth is, it’s hard to pin down an exact number—because it all depends on the design, materials and finishes you’ve got your heart set on. Once we know your style, wishlist and must-haves, we’ll give you a clear idea of what to expect.

Can you work within a set budget?

Of course! We’re all about making your dream space happen, and if that means getting clever with the budget, we’re up for it.

Do you offer free quotes?

Yes, all quotes are on the house—no cost, no catch.

TIMING & INSTALLATION

How much notice do you need to start a job?

Let’s just say we love notice like we love level benchtops—the more, the better.

How long does it take from final design to installation?

Once we’ve finalised your design, it’s usually a 2 to 6 week turnaround. This gives us enough time to fine-tune the details, order your materials and custom build everything so we know it’ll fit perfectly. But don’t worry, we’ll keep you in the loop!

How long will I be without a kitchen during my renovation?

We know nobody likes living out of a microwave, so we do our best to keep the downtime as short as possible. Vinyl wrapped doors and stone and porcelain benchtops can add a bit of extra time, but they’re worth the wait!

Will you coordinate with other tradespeople?

Absolutely! We regularly team up with builders, plumbers, sparkies and tilers to keep your project flowing seamlessly from start to finish.

What should I do to prepare for installation day?

Not much—just clear the space, make sure we’ve got easy access and if it’s your kitchen that’s getting a makeover, it’s time to pack up those pantry snacks and set up a temporary spot for your morning coffee. We’ll handle the rest!

WARRANTY & AFTERCARE

Does your work come with a warranty?

Yes, we don’t just build it and bail. We stand by the quality of our workmanship and materials, so you can feel confident knowing your cabinetry will last for years to come.

How do I care for and clean my cabinetry?

No fancy tricks needed—just a soft cloth and a bit of mild detergent is all you need. Avoid anything abrasive and your cabinetry will keep looking as good as the day it was installed.

OTHER PRACTICAL QUESTIONS

How long have you been in the industry?

WEST VIC CABINETRY officially opened its shed doors in March 2022, but between us, our team’s got a solid 44 years’ experience in the trade!

Do you work on commercial projects?

We’re residential specialists—your home is where we shine. Big office blocks? Not so much.

Do you work with builders or only direct to the public?

We’re not picky—we love working with builders and the public! Whether you’re knee-deep in a new build or just dreaming up your dream kitchen, we’re here for it.

Do you remove old cabinetry?

Typically, that’s something your builder or you would do. But if you need help sorting it out, we’ve got contacts!

Do you do cabinetry refaces?

Short answer? No. Refacing sounds like a quick fix, but we’ve found it’s often just as pricey as starting fresh, without the same quality or results.

Can I supply my own appliances for you to build around?

That’s usually how it works! All you need to do is shoot us through the appliance specs and we’ll take care of the rest.

Your company sounds cool. Are you hiring?

We’re always on the lookout for people who can measure twice and cut once. If that’s your superpower—or you want it to be—let’s talk!

Scroll to Top